# Privacy Policy

**MOCHA Entertainment Inc.**  
Effective Date: May 30, 2026

---

## 1. Introduction

MOCHA Entertainment Inc. ("**we**," "**us**," "**our**," or "**MOCHA**") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, Calendly booking system, and email communications.

This policy complies with the **Personal Information Protection and Electronic Documents Act (PIPEDA)** and other applicable Canadian privacy laws.

---

## 2. Information We Collect

We collect personal information only when you voluntarily provide it to us through:

### Calendly Booking System
When you schedule a consultation or booking via Calendly, we collect:
- Your name
- Your email address
- Your phone number (if provided)
- Event date and type
- Event details and special requests
- Any other information you choose to share

### Email Communications
When you contact us directly via email, we collect:
- Your name
- Your email address
- The content of your message
- Any attachments or additional information you provide

### Website Visits
We do **not** use cookies, analytics tools, or tracking software on our website. We do not collect data about your browsing activity.

---

## 3. How We Use Your Information

We use the personal information you provide for these specific purposes:

- **Booking Management:** To confirm your event booking, schedule your entertainment service, and communicate about your event details
- **Service Delivery:** To perform the entertainment services you've booked with MOCHA
- **Communication:** To respond to your inquiries, provide updates, and follow up after your event
- **Legal Compliance:** To maintain records required by law

We do **not** use your information for marketing, promotional emails, or any purpose beyond what you explicitly requested.

---

## 4. Information Sharing

We **do not share, sell, or disclose** your personal information to any third parties, including:
- Other entertainers or performers
- Venues or vendors
- Marketing platforms
- Data brokers
- Any external organizations

Your information remains confidential and is used only by MOCHA Entertainment Inc. to fulfill your booking.

---

## 5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse:

- Email communications are stored securely in our email account
- We do not store payment information (Calendly handles payments directly)
- Access to your information is limited to authorized personnel only
- We maintain confidentiality agreements with anyone who handles your data

However, no method of transmission over the internet is completely secure. While we implement security measures, we cannot guarantee absolute security of your information.

---

## 6. Data Retention

We retain your personal information only as long as necessary to:
- Fulfill your booking and deliver services
- Respond to follow-up inquiries
- Maintain business records (typically for 7 years for accounting purposes)
- Comply with legal obligations

If you wish to have your information deleted, you may contact us at any time.

---

## 7. Your Rights Under PIPEDA

You have the right to:
- **Access:** Request to see what personal information we hold about you
- **Correction:** Request that we correct or update inaccurate information
- **Deletion:** Request that we delete your information (subject to legal retention requirements)
- **Withdraw Consent:** Withdraw consent for us to use your information

To exercise any of these rights, contact us at **hello@mochaentertainment.ca** with your request. We will respond within 30 days.

---

## 8. Third-Party Links

Our website may contain links to external websites (e.g., our Instagram). We are **not responsible** for the privacy practices of those external sites. Please review their privacy policies before providing any information.

---

## 9. Children's Privacy

Our services are intended for adults planning events. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will delete that information immediately.

---

## 10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services indicates your acceptance of the updated policy.

---

## 11. Contact Us

If you have questions about this Privacy Policy, concerns about how we handle your information, or wish to exercise your privacy rights, contact us:

**MOCHA Entertainment Inc.**  
Email: **hello@mochaentertainment.ca**  
Website: mochaentertainment.ca

**Privacy Inquiry Response Time:** We aim to respond to all privacy requests within 30 days.

---

*Last Updated: May 30, 2026*